If you need to raise a concern at the nursery, please read our concerns and complaints page. We understand that sharing your worries can be challenging, and we are here to listen with care and respect. Your concerns matter to us, and we are committed to addressing them promptly and thoughtfully, ensuring a supportive environment for both you and your child.

Sometimes you may feel you would like to speak to Ofsted, and that ok they are there to help. 

If you ever feel the need to share your thoughts or concerns about our nursery, whether positive or otherwise, you are welcome to contact Ofsted directly. 

They are there to support both parents and childcare providers, ensuring the highest standards of care are maintained. We value open communication and are always here to discuss any issues or feedback you may have. However, if you prefer, reaching out to Ofsted is perfectly acceptable, they are there to support you.